Store Manager - Customer Relations Representative

Vads Indonesia · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8,000,000 - 12,000,000
Vads Indonesia is seeking a dynamic and customer-focused Store Manager to join our team in Balikpapan. As a Store Manager, you will be responsible for overseeing store operations, managing staff, and ensuring excellent customer service. This role offers a competitive salary and the opportunity to grow within a well-established company. If you are passionate about retail and customer relations, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee daily store operations to ensure smooth and efficient functioning.,Manage and supervise store staff, including scheduling, training, and performance evaluations.,Maintain high levels of customer satisfaction by providing excellent service and resolving customer complaints.,Implement and enforce store policies and procedures to ensure compliance and consistency.,Monitor store inventory levels and place orders as needed to maintain stock.,Conduct regular store audits to identify areas for improvement and implement corrective actions.,Collaborate with the marketing team to promote store events and special offers.,Ensure that the store meets health and safety regulations and standards.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 3 years of experience in retail management or a similar role.,Strong knowledge of retail operations and customer service best practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Proficiency in using retail management software and point-of-sale systems.,Familiarity with local market trends and consumer behavior.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Retail managementCustomer serviceTeam leadershipInventory managementSales and marketingProblem-solvingCommunication skillsTime management
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