Sales and Service Supervisor - Premium Customer Experience & Team Leadership

Coolaire Consolidated Inc. · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
PHP 30000 - 35000
Coolaire Consolidated Inc. is seeking a dynamic and experienced Sales and Service Supervisor to join our team in Canggu, Bali. This role is crucial in ensuring our customers receive the highest level of service and our sales team is well-led and motivated. The ideal candidate will have a strong background in sales and customer service, with excellent leadership skills and a passion for delivering exceptional customer experiences.

📋 Tanggung Jawab Pekerjaan

Oversee and manage the sales and service team, ensuring they meet and exceed performance targets.,Develop and implement sales and service strategies to enhance customer satisfaction and loyalty.,Train and mentor team members to improve their skills and performance.,Monitor customer feedback and address any concerns to maintain high service standards.,Collaborate with other departments to ensure seamless customer experiences.,Conduct regular performance reviews and provide constructive feedback.,Ensure compliance with company policies and procedures.,Represent the company at industry events and meetings.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 3 years of experience in sales and service management.,Proven track record of successfully leading and motivating a sales team.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making abilities.,Proficiency in English, both written and spoken.,Familiarity with CRM software and sales tools.,Ability to work in a fast-paced, high-pressure environment.

🛠️ Keahlian

Leadership and team managementCustomer service excellenceSales strategy and planningPerformance managementCRM software proficiencyConflict resolutionTime management
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